Our
Satisfaction
Promise

We see ourselves as a digital brand and stand behind the philosophy of "trying then buying." That's why we developed the HATE ME LOVE ME® Satisfaction Promise: With every first purchase of one of our fragrances, you get a fragrance sample sent home with your order. This allows you to try out the HATE ME LOVE ME® fragrances risk-free.

How It Works
Refund

Order your HATE ME LOVE ME® Eau de Parfum and test your choice with the attached sample fragrance. If the scent does not meet your expectations, then:

Please leave the sealed 100 ml bottle unopened and in its original and unused condition. Fill out the return form and send it to us via email. Keep the sample scent. It is a gift from us! Prepare your package for shipment and send it back to us. We will refund the unopened 100ml bottles.

The Satisfaction Promise can be claimed once per customer on the first purchase of the respective product.